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Hosted Call Accounting
Arc Precision SAAS
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Arc Precision provides comprehensive statistical and financial reports on all telephone call traffic.
The application can operate over multiple sites, providing a complete view of an organizations phone usage that reduces administration time and can quickly identify areas within the business where costs can be reduced, productivity increased and resources optimized
Key features
- Highlight exceptional costs and enable informed cost reduction decisions to be made
- Reduces administrative cost of recharging from carrier bills
- Identify redundant equipment and services, saving resources
- Separate business from personal usage
- Track fraud and misuse/abuse to ensure unnecessary costs are avoided
- Creating awareness of costs contributes significantly to their reduction
- Simple deployment, low maintenance, and seamless integration with other network components
- Hosted services remove the need to purchase, administer and support an in-house system
- Monitor call response times and operator efficiency to improve productivity
- Automatic daily email warnings of failure to meet thresholds for call duration, lost calls, trunk capacity
- Fast, easy access to reports via web browser
- Secure, reliable and scalable