Training Courses
Training is provided in a hand-on class based environment in the partners offices. Arc Solutions will send equipment that will be used for the training lab environments, and the partner is requested to provide some Cisco IP Phones and a network switch for the duration of the course. For further information, please email training@arcsolutions.com
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Arc Pre-Sales
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AT-PRE
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Arc Pre Sales training courses
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2 days
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Arc Technical Training
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AT-ENT
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Arc Enterprise installation & maintenance
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5 days
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AT-UPG-2
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Arc Upgrade from earlier versions
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2 days
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AT-DSK
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Arc Helpdesk training
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2 days
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Arc End User training (Customer site only)
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AU-OPR
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Arc Enterprise Operator course
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1 day
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AU-SUP
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Arc Supervisor course
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1 day
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AU-CCO
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Arc Call Connect Agent
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½ day
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AU-CCS
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Arc Call Connect Supervisor
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1 day
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