|
Directory Integration
Arc Unify
|
Information relating to people, their availability, skills and contact details is at the centre of a company's infrastructure. This information is often held in multiple locations and formats, making the management and retrieval of data difficult and often resulting in inaccurate, inconsistent details.
To resolve these issues, Arc Solutions can integrate disparate directories and databases to provide a solid base of accurate information, enabling organisations to update records centrally. Employees can then access this centralised directory information through integrated devices and applications.
Key features
- Increase productivity and response times through fast, easy access to contact information
- Accurate, consistent data prevents mis-communication and dialling errors
- One point of administration saves time and resource costs
- Multiple databases and directories updated instantly
- Voice recognition via Speech Attendant plug-in