Arc Solutions

While the economic slowdown has doubtless affected a large part of the technology market, leading Cisco software applications vendor Arc Solutions continues to expand its presence in North America wi th a number of key initiatives.

CIPTUG has been high on the agenda with attendance at the recent CIPTUG Technology Forums, where Arc experts demonstrated how Arc attendant console software can improve efficiencies, cut costs and help provide valuable customers with an even better service. CIPTUG members can now benefit from a limited offer from Arc which includes a 'buy back' initiative aimed at Cisco Attendant Console (CAC) users. This 'cash for clunkers' program is an ideal way to trade in the now end-of-life Cisco console for one of the new range of attendant consoles that satisfy all call handling needs.

Arc Solutions Forum

Together with a strong Cisco OEM portfolio, Arc is also ensuring that customers and business partners have access to as much technical information as possible, via the Arc Solutions Forum.  This valuable tool encourages open discussion relating to technical tips and hints, as well as general discussions regarding how customers have maximized the deployment of their Arc technology. Further customer training and education is now available on-line, with monthly, live training sessions that address various parts of the Arc portfolio. Click here to view these sessions.  For more information please visit http://www.arcsolutions.com or call 877 956 0272

For more information on CIPTUG, visit www.ciptug.org