Premium VMWare Support Statement |
Arc product strategy in support of Arc Premium console applications running in a VMWare® environment |
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Cisco compatibility matrix
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A matrix showing Cisco Unified Communications Manager release versions and service releases, and the compatible versions of Arc Premium and Call Connect components. If your version of CUCM is not listed, please contact Arc - it's likely that interoperability testing with Cisco is planned or under way.
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Upgrade Policy
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Arc Solutions upgrade policy
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Arc End of Life Policy
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Describes the process by which Arc Solutions announces end of sale, end of support and ultimately the End Of Life (EOL) of a product set.
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Release Notes
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Arc Premium release notes
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Configuring Arc for the holiday season
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Describing one of the more common customer requirements - changing system prompts so that callers hear the appropriate message when calling the organisation during seasonal or public holidays.
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Using the Arc Solutions online KnowledgeBase
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A helpful guide on how to use the web based information store run by the Arc Solutions Customer Service team.
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| Product Feature Matrix |
Arc Premium release product feature matrix |
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| Compatibility and Performance |
Compatibility and Performance with Arc Premium release |
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