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Arc Pre-Sales
AT-PRE
Arc Pre Sales Training Courses
2 days
Arc Technical Training
AT-ENT
Arc Premium Installation & Maintenance
5 days
AT-UPG-2
Arc Upgrade from Earlier Versions
AT-DSK
Arc Helpdesk Training
Arc End User training (Customer site only)
AU-OPR
Arc Console Operator Course
1 day
AU-SUP
Arc Console Supervisor Course
AU-CCO
Arc Call Connect Agent
½ day
AU-CCS
Arc Call Connect Supervisor